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Shipping and Returns

Good-to-know details before ordering

Shipping & Returns

Claire’s Creative Cave items are made especially for each order. Please review the information below before checking out, and email us if you have questions.

Made-to-Order Items

Many items in the shop are printed or created after an order is placed. This helps keep the shop flexible and allows us to offer lots of creative designs.

  • Production time may vary by item.
  • Shipping time begins after the item is made.
  • Multiple items may ship separately.

Shipping

Shipping options and estimated delivery times will be shown at checkout when available. Please make sure your shipping address is correct before placing your order.

  • We cannot guarantee carrier delivery dates.
  • Tracking information will be shared when available.
  • Holiday seasons may take longer.

Returns & Exchanges

Because many products are made-to-order, we may not be able to accept returns for size changes, color changes, or buyer’s remorse.

If something arrives damaged, incorrect, or with a production issue, please email us as soon as possible so we can help.

Custom Requests

Custom request details should be reviewed carefully before ordering. Once a custom item is approved and made, changes may not be possible.

  • Include spelling and color details clearly.
  • Check sizing before ordering apparel.
  • Email questions before checkout if you are unsure.

Need help with an order?

Email us at [email protected]. Please include your name, order number, and photos if your item arrived damaged or incorrect.