Privacy Policy

Claire’s Creative Cave respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or interact with our shop.

Information We Collect

We may collect information you provide directly, such as your name, email address, shipping address, billing address, order details, and messages you send to us.

We may also collect basic technical information such as your IP address, browser type, device information, pages visited, and website activity through WordPress, WooCommerce, security tools, analytics tools, or similar services.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and customer service messages
• Respond to questions or custom request inquiries
• Improve our website, products, and customer experience
• Help prevent fraud, spam, abuse, or security issues
• Comply with legal, tax, and business recordkeeping requirements

Orders and Payments

When you place an order, WooCommerce stores order information needed to process, fulfill, and support that order. Payment information is processed by our payment provider. We do not intentionally store full credit card numbers on this website.

Fulfillment and Shipping

Some products may be printed, produced, or shipped by third-party fulfillment partners. When needed to complete your order, we may share order details such as your name, shipping address, selected products, and shipping method with those providers.

Email

We use email to respond to customer messages and send order-related communications. Emails may be routed through third-party email services so messages can be delivered reliably.

Cookies

Our website may use cookies or similar technologies to support shopping cart features, checkout, login sessions, security, analytics, and general website functionality. You can control or delete cookies through your browser settings, but some website features may not work properly without them.

Sharing Information

We do not sell your personal information. We may share information with trusted service providers only when needed to operate the shop, process payments, fulfill orders, send emails, maintain website security, or comply with legal obligations.

How Long We Keep Information

We keep order and customer information for as long as needed for business, tax, customer service, fraud prevention, and legal recordkeeping purposes. We may delete or anonymize information when it is no longer needed.

Your Choices

You may contact us to ask about your personal information, request corrections, or ask whether certain information can be deleted. Some information may need to be retained for legal, tax, security, or order recordkeeping reasons.

Children’s Privacy

This shop is operated by an adult. The website is not intended to collect personal information directly from children. If you believe a child has provided personal information without appropriate permission, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.